Privacy policies

Cookies, analytics and tracking: what your policy has to say.

Australia has no cookie law. That is true, and it is the beginning of the question rather than the end of it.

Australia has no cookie law. There is no Australian equivalent of the EU rule that makes you ask before you set a cookie, and no legal requirement to show a cookie banner at all.

That is the part people get right. The part they get wrong is concluding that tracking is therefore outside the Privacy Act. It is not. The Act does not care what the technology is called, it cares whether personal information is being collected, used or disclosed. A great deal of tracking does exactly that.

No cookie law is not the same as no obligations. The question is never “is this a cookie?&rdquo. It is “is this personal information, and did we say we were collecting it?”

What the regulator said in June 2026

On 24 June 2026 the Privacy Commissioner published determinations against two Australian businesses over third-party tracking pixels. Both were found to have contravened APP 3.3, APP 5.1 and APP 7.1 by collecting and using health information for targeted advertising without the knowledge or consent of the people affected.

Two findings matter for everyone else:

We wrote these up for small businesses when they landed.The full account is here.

What your policy should say

Not “we use cookies to improve your experience”. That sentence appears on tens of thousands of Australian websites and tells a reader nothing. What is useful, and what stands up:

Sensitive information changes the answer

If your site is about health, and someone lands on a page about a condition, the fact they visited can itself be health information. The same logic reaches other sensitive information under the Act: racial or ethnic origin, political opinions, religious beliefs, sexual orientation, criminal record, and more.

Tracking that is unremarkable on a hardware shop is a much more serious matter on a clinic, a legal practice, a counselling service or an advocacy group. If that is your business, the pixel on your booking confirmation page deserves a careful look.

How to find out what your site actually loads

Most owners genuinely do not know. Tags get added by a developer, an agency, a marketing contractor or a plugin, and nobody writes it down. Your browser’s developer tools will show you the network requests a page makes, which is the honest answer and a tedious one.

It is also something we check. Every paid report names the third parties your pages contact, because you cannot describe tracking in a policy you have never seen.

General information, not advice. This is general information about Australian law, the same for every reader. It is not advice about your situation, and AegorIQ is not a law practice. If you are unsure which parts apply to you, your accountant or a lawyer can tell you.

The builder

The builder asks what you actually run.

Analytics, advertising pixels, session recording, chat widgets, embedded video: each one named, and the policy written to match. If you are not sure what your site loads, an audit will tell you.

Common questions

Does Australia require a cookie banner?

No. Australia has no cookie law and no equivalent of the EU rule requiring consent before setting a cookie, so there is no legal requirement to show a cookie banner. That does not put tracking outside the Privacy Act: the Act applies wherever personal information is collected, used or disclosed, whatever the technology is called.

Is a cookie banner enough consent for a tracking pixel?

No. In determinations published on 24 June 2026 the Privacy Commissioner found that a reference to cookies was not specific enough to extend to tracking pixels, which are distinct from cookies and can track activity across multiple devices. Consent mechanisms have to be directed at pixel use specifically.

What should a privacy policy say about cookies and analytics?

What you actually run, named by category: analytics, advertising pixels, session recording, chat widgets, embedded video; who receives the data, because a pixel sends information to a third party and that is a disclosure; what it is used for, distinguishing measurement from advertising audiences; whether any of it leaves Australia and to which countries; and what someone can do about it.

Can website tracking collect sensitive information?

Yes. If someone visits a page about a health condition, the fact of that visit can itself be health information, which is sensitive information under the Privacy Act. The same applies to pages revealing racial or ethnic origin, political opinions, religious beliefs, sexual orientation or criminal record. The consent bar is higher for sensitive information.

How do I find out what tracking my website uses?

Most owners do not know, because tags are added by developers, agencies or plugins and rarely written down. Your browser's developer tools will show the network requests a page makes. An AegorIQ paid report also names the third parties your pages contact.